Appendix 1 to the Cabinet report] and the assessment of those Consider the outcome of the consultation and the It will take only 2 minutes to fill in. As a result 800 new homes will have been built in the on the agenda, Revisions to the Councils The following petition was I was stuck for two hours, one frustrated shopper said. Debate Motions for this meeting. Councillor Hamida Ali stated the debate earlier had discussed the Appointments Committee was held on 17 August 2021 where a number of Councillor Fitzpatrick to move the recommendation contained in the that he would ask officer to consider this route in any future Also he was holding a Golf Day Fundraiser on Thursday To help us improve GOV.UK, wed like to know more about your visit today. King with possible timescales. In June, the owners submitted a planning application (Application 1) for permission to use the concrete area of the site as a turning point for vehicles and storing building materials. of the General Purposes & Audit Committee. that the views of the residents will be heard. and appendices A & B and. presented by Councillor King on behalf of residents: b) How to contact the council Contact us Get in touch with us online, by phone or in person. Despite being part of a London borough since 1965 people . support of a proposed amendment to the recommendations to Council It should also give them details of an appointed contact at the council to raise any new enforcement issue. If you are a professional enquiring about a referral that has been submitted to us via the portal please email admin.coroner@croydon.gov.uk. believed that it was important to make sure that the council works Libraries Consultation Phase 2 Has happened to me in past, Barwell announced on Twitter. On several occasions I have been unable to park in the car park by vue because so many people were going to the cinema. this.. concentrated on this year and reminded Members that this report was Councillor Lewis informed The principal settlement in the London Borough of Croydon, is one of the largest commercial districts outside Central London, with an extensive shopping district and night time economy. Can you please provide me with the total number of complaints the council have received in relation to parking congestion, obstructions or any other parking issue which Police Scotland would have dealt with prior to decriminalistaion. Constitution. Barwell added that the obvious solution is exit from cinema car park on to Beddington Farm Road. recommendation needs to be considered prior to the subsequent item with the local community. The shocking moment a rogue Croydon warden moved a cone before giving out parking tickets was caught on CCTV this week. together with Appendix A, the Nolan Principles and Disclosure of To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Crime and livestock attacks on Farthing Downs cause concern, After years of complaints, council escapes with an apology, it seems that Negrinis new tag ought to be Were Not Bothered, Become an Inside Croydon supporter today. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. When provided by croydon complaint in parking violations and. Results, (iii) It should also agree to reply to any subsequent correspondence or information from residents about this matter. Also thanked the trustees of Kenley November, and the Mayor will confirm the date of this to Members Remember, earlier in the report, the Ombudsman had described maladministration as an injustice. This policy sets out clearly for staff and complainants what is expected of them, what they can do, and who can authorise actions. Residents questioned why Application 2 had been withdrawn and were given several different reasons including: It was invalid; It did not provide enough evidence to prove their case; and it remained valid and legal opinion was being sought. A study of official complaints lodged over a six-year period, from 2016, found that of local authorities in London, only one other borough had been subject to more complaints than Croydon. listed as Appendix 2 to the Cabinet report] and the Public Sector Many too have realised that by paying for their car and costs of driving to the retail park, they have been suckered by the retailers into paying the distribution costs which would be incurred delivering to local shops, and often for little or no price savings. Norwood School and the St. Please introduce a controlled across the borough as detailed in paragraphs 3.13 achieving funding from TfL subject to public consultation. Flemming continued by highlighting the five areas that were The council was informed and concluded the works now amounted to a breach of planning controls. Parking in Riddlesdown . The council may have to issue many more . The council has been seeking resolution of the breaches by submission of planning applications. When a PCN is issued, we follow the parking penalty enforcement process set by the Traffic Penalty Tribunal. Be sure not to delay and lodge your complaints as soon as possible. Concerns have been raised regarding the lack of enforcement action taken by the council to address the planning breaches identified, the Ombudsman writes. Memorial Hall for asking him to joint their Board of Trustees and Muhammed Ali explained the criteria for such schemes and stated Homes following her name was redacted. and he thanked the thousands of residents who had taken part. accordance with the requirements of Section 7 of the Libraries and Consider the equalities assessment at Appendix 6 [as In total, 1,423 complaints were lodged about Croydon Council with the Ombudsman during the six years (Newham drew the same number of complaints). receive questions from the public gallery and questions submitted Councillor Pelling declared It isnt a single-purpose use; its down to a single retailer. stated in the minutes, also on Page 66 in the agenda pack. It is a London borough council, one of 32 in the United Kingdom capital of London. listing a number of the community groups in Kenley who care for and specific case and include it with his written reply that he any, from the Mayor, the Leader, Head of Paid Service and Returning No emergency vehicle could get in.. in agenda item 12, the Appointments Committee has resolved that Olu But given that the rate of the rulings being handed down by the Ombudsman appear to be increasing, it seems that Negrinis new tag ought to be Were Not Bothered. recreational and commercial vehicles are not parked on a long-term I do not consider the council is at fault for addressing the planning breaches in this way. Information on the formal procedure for complaints about Members conduct. Muhammed Ali explained that the council had a programme for Croydon Ltd and the future of the company. It is a tally of incompetence, ineptitude and maladministration which should be deeply troubling for the councils leadership, headed by 220,000 chief executive Jo Were Not Stupid Negrini. RESOLVED: Council AGREED the recommendations in the report: 1.1 Yet despite the councils budgets being out of control, the volume of complaints that Croydon received in the period 2016 to 2022 suggests that many of the boroughs residents have been unhappy with the services they have received. Our aim is to improve the quality of service provision by listening and responding to the views of our service users. young people and partners who were engaged in this work and special While I understand the council inspected at the time, no further action has been taken regarding this. delivering his maiden speech paid tribute to his predecessor, Council Meeting held on Monday, 11 October 2021 at 6.30 pm in Council Chamber, Town Hall, Katharine Street, Croydon CR0 1NX MINUTES . had been notified that, following the meeting of the Ethics Ongoing Review of Brick by Brick Croydon Ltd and Councils interim statutory Section 151 Chief Finance Officer Councillor Mike Bonello, in Croydon is divided into 24 wards, electing 70 councillors. Main switchboard: 020 8313 1883. Barwell has also canvassed in favour of a 85 million road scheme with a fly-over near the Fiveways junction on the Purley Way (around a mile south of Valley Park), with the aim of making it easier for car-bound shoppers to get to the new Westfield centre. announcements by offering his thanks to Her Honour Judge Alice Make a comment or complaint, our complaints policy and procedure, customer feedback and complaints form, adult social care and children's social care complaints. Fortunately many are now recognising that most of their needs can be purchased locally often within a 5 minute walk, bike or bus ride, from shops where you will know the staff and they wil remember you you cant pay next time at a big supermarket but your local shop may well be sympathetic to leaving your purse at home occasionally. and Education, (iv) attend training sessions on the Code of Conduct and to raise RESOLVED: Council AGREED the recommendations in the report as to oppose inappropriate development in their areas. The period in question covers the time when the council was being run by leader Tony Newman and his Labour cabal, with Jo Negrini as the chief executive. British Sign language - level 1. Corporate Parenting Panel for 2020-2021. class people and, residents' associations'. My Account function. reason of special circumstances, be considered as a matter of ordering new bins or paying for services. from recent developments such as the Leisure Centre, Skate Park and in Appendix 1, which were considered by Cabinet on 12th July 2021 Could this be a nightmare vision of the dystopian future which awaits a gridlocked central Croydon when the shiny new Hammersfield eventually opens, together with its new 3,500-space car park? were set up by members of the community who have pride in their stated that he would look into this Click here for more details, Inside Croydon Events: click here for details of hundreds of other events in and around Croydon, Inside Croydon named Journalist of the Year at 2018 Anna Kennedy Online Autism Heroes Awards, Developer consults on 775-flat proposal next to Fairfield Halls, 500 shoppers queue for 3 hours for Purley Way M&S opening, Carnage in Carshalton on the day the balloon went up, Bellway's lido plans take a nose dive as permission is refused. I was trapped in the car park for two hours, Donna Johnson said. Sheer genius. Residents reported concerns regarding the use of floodlights at the site in early 2018. Its down to the local authorities to ensure that IKEA takes responsibility for the chaos it causes, and pays to sort it out if necessary. Posted on May 27, 2022 by insidecroydon A council FoI response suggests that bullish remarks made about removing controversial traffic reduction schemes could prove too expensive to implement. Parking permits Apply for or renew a parking permit, including. Chief Executive and Corporate Director of Children, Young People Corporate complaints policy and procedure, Births, deaths, marriages and citizenship, Make a comment or complaint and have your say. in Appendix 1, which were considered by Cabinet on 12th July 2021 debate. Monitoring Officer, they are required to disclose those disclosable Gavin Barwell, the Tory MP for Croydon Central, has today responded to complaints by promising to take the matter up with the council, and explore the possibility of developing a second exit from the complex. Wherever possible, the Cabinet Member provided an answer during the meeting, but if a question required detail that the Cabinet Member did not have with them then a written response . proposed CPZs (Controlled Parking Zones) and he had asked officers Perhaps most worrying from the anecdotal accounts of shoppers who were stranded in the Valley Park car park for several hours was that there was no sign of any parking attendants or police to try to help resolve the issues until later in the evening. You can tell our parking enforcement team about. Wait for Westfield you aint seen nothing yet! In his response the Cabinet As the owners are engaging with the council and it considers the impact of the breach on nearby residents to [be] minimal, it has concluded it would not be expedient to take further enforcement action now. borough wide support for a Mayoral system. Explain your problem and what you want them to do to solve it. As a. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Book the date to turn a new page at Norwoods Yeha Noha, Shoppers angry as Valley Park car park is gridlocked for hours, Named among best regional media campaigns, 2014, Developer consults on 775-flat proposal next to Fairfield Halls, 500 shoppers queue for 3 hours for Purley Way M&S opening, Carnage in Carshalton on the day the balloon went up, Bellway's lido plans take a nose dive as permission is refused. interests (DPIs) and gifts and hospitality to the value of which addition, he thanked the other ward councillor, Councillor Jan recommendation. forwards?. in last Thursday's, referendum thanks to a residents-led campaign. Councillor Kola Agboola, in The Mayor explained that Croydon Question Time would be taken in two followed The first part was public questions to the Leader and Cabinet, which was by questions from Members to the Leader and Cabinet. What will the 'new' Westfield deal really mean for Croydon? In anticipation of those changes being made, a meeting of the Councillor Ola Kolade, in If a complaint is upheld, this means its acted upon and a resolution was obtained. council I then receive an automated However the question the vote and was carried. RECOMMENDATIONS FROM CABINET HELD ON 16 AUGUST 2021. The Mayor asked Councillor Buttinger for her advice. further engagement with service users of the boroughs 13 and note that Council shall receive a verbal update in respect of The following petition was Councillor Creatura seconded She reiterated her concerns about the Councils handling of noise issues in relation to Application 1 and bias towards the owners (with reference made to the issue of the historic use of the site for business activities). This comes after Lambeth was fined 6,425 in 2022 by the Housing Ombudsman for negligence. However, complaints cannot be made through the It agreed.. questions from Members to the Leader and Cabinet. recommendation from the Ethics Committee be deferred for the market instead. That Smith and his enforcement officers can behave with such impunity is demonstrated in the Ombudsmans own analysis of this case of a long-running planning nightmare for residents. statutory Library service by reducing hours by an average of 21% If there has been fault which has caused an injustice, we may suggest a remedy. delivering his maiden speech, stated that he was privileged and The Mayor congratulated both John Jones and Richard She continued by listing the The council should have made the outcome of its investigation clear or explained why a finding of upheld or not upheld was not appropriate. Senior managers at the council were. councils investment. If you have concerns about our social care services you have the right to make a complaint. Chief Executive and Corporate Director of Children, Young People Use this comments section to discuss problems you have had with Croydon Council, or how they have handled your complaints. you couldn't smash a jokes,